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Current Positions

To apply, please email applicants@myfmbank.com with the following information:

  • Attach your resume;
  • Place the position you are applying for in the subject line;
  • Include your name and phone number in the body of the email, and
  • Tell us why you would be a good fit for the job.

Branch Manager

Branch Manager/Consumer Lender/Financial Service Representative - Nashville, TN

Job Title: BRANCH MANAGER/CONSUMER LENDER/FINANCIAL SERVICE REPRESENTATIVE

Reports to: Director of Branch Administration/Commercial Sales Manager

Location: Midtown 

FLSA Status: Exempt

SUMMARY: The Branch Manager/Consumer Lender/Financial Service Representative will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals and takes a proactive approach to business development growth of loan portfolio. Incumbent will build, lead and develop the branch team so that customer will know F&M Bank as the trusted provider and preferred source of financial services.

ESSENTIAL JOB DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

The incumbent will utilize Corporate Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to Senior Management immediately.

Branch Manager Duties:

  • Complete knowledge and understanding of all Federal regulations, Bank products, lending policies/guidelines, policies, and procedures.
  • Exercises daily supervision of banking staff and sees that operational efficiency is carried out; serves as a role model for maintaining a positive branch environment.
  • Per bank policies and procedures, follows controls and action plans over all internal and external activities relative to the branch to assure attainment of established objectives.
  • Works with Branch Administration for the purpose of ensuring that branch operations are handled appropriately.
  • A thorough knowledge of branch operations to coordinate the daily functioning of the branch and to resolve employee and customer problems - working closely with the Branch Administrator and Chief Human Resources Officer
  • Ensures all branch opening and closing procedures are followed each day.
  • Works closely with Branch Administration and Chief Human Resources Officer, ensuring that the branch is adequately staffed with employees committed to the bank and branch goals.
  • Branch Manager is visible in the community and must participate in local community affairs and support local activities. Will have extensive contact with customers, the public, and employees, and is to conduct relationships in a manner that will enhance the overall marketing effort of the Bank.
  • May conduct regular meetings to keep staff informed and resolve problems.
  • Responsible for branch Haberfeld program and goals
  • Maintains good working relationship with mortgage division, investment division, etc. to effectively refer customers to the appropriate staff for new services.
  • May have ATM balancing duties.
  • Is responsible for the general maintenance of the branch. Follows established precautionary procedures to assure that maximum security of the branch prevails at all times.
  • Answers questions and solves problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers, and reporting results to inquiring party.
  • Completes all BAI courses in a timely manner.
  • Reports to work on a daily basis according to work schedule.

Consumer Lending Duties:

  • Must register with the Nationwide Mortgage Licensing System and Registry (NMLS) in order to comply with the federal Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).
  • Interviews consumer loan applicants, collects and analyzes financial and related data.
  • May be responsible for entering data into the bank’s loan processing system.
  • Submit loan requests to Underwriting, if necessary, for formal qualification, approval, and/or decline
  • Works with Commercial Sales Manager regarding loan portfolio growth/production
  • Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.

Financial Service Representative Duties:

  • If there is a staffing shortage, the incumbent will run a teller window or perform duties associated with the Financial Service Representative position.
  • Provides excellent customer service by offering the full range of banking services to all existing and potential customers.
  • Maintain, expand, and acquire personal and business banking relationships through prospecting, networking, in-person calling and involving internal staff. Must possess the interpersonal skills necessary to conduct business development calls.
  • Opens new accounts, explaining options such as single and joint ownership, revocable trust accounts, various savings, certificate and checking account programs available, gathering needed information from the customer, transferring funds from existing accounts. Prepares all paperwork and assists the customer in the signing of documents necessary to process new accounts. Receives initial deposit and ensures that all new accounts are properly processed.
  • Actively cross-sells the bank’s services in a professional manner.
  • Completes all required account arrangements and documents.
  • Opens IRA/Keogh retirement accounts, including acquainting the customer with various legal requirements, gathering necessary information, and preparing the documents.
  • Processes all retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
  • Ensures that the teller windows are balanced at the close of each business day and reports excessive outages to Security Officer and Branch Administrator
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, wire transfers, telephone transfers, stop payments, cash advances and all payment functions.
  • Proficient in counting currency and coins.
  • Accurately balance teller station at close of business day; complete proper tickets, count currency and coin; report outage to Management in accordance with the Teller Performance Standards
  • Process payments on installments loans, mortgage loans, commercial loans, charge customer accounts
  • Counts, proves, and packages currency and coin.
  • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
  • Identify counterfeit currency.
  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documentation in order to process each transaction accurately and efficiently.
  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
  • Complete knowledge and understanding of proper operation of teller terminal.
  • Duties associated with Remote Branch Capture – scanning of teller work to IP Department in a timely manner.
  • Process transactions according to Bank Policy as outlined in F&M Bank’s Teller Performance Standards, Night Deposit Services Policy and Check Cashing Service Policy.

SUPERVISORY RESPONSIBILITIES: This position carries supervisory responsibilities; this individual serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties.

QUALIFICATIONS: Five years or more of bank manager/consumer lending experience within a financial organization to gain the necessary experience and background knowledge to manage a full-service branch and deal effectively with employee and customer relations matters. Strong current business network.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

LANGUAGE SKILLS: Ability to read and comprehend written and verbal instructions, short correspondence, and memos. Ability to write correspondence. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: Associate degree and equivalent industry experience required. Bachelor’s degree in finance preferred, Current Driver’s License

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand(s) to finger, handle, or feel; reach with hand(s) and arms, talk and/or hear. The employee is frequently required to stand and walk. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and distance vision.

OTHER SKILLS AND ABILITIES: Outstanding customer service skills; Acute attention to detail; Ability to learn and follow F&M Bank’s operational and security procedures; Highly proficient in MS Office tools including Outlook, Excel, Word. Ability to learn specific software applications. Ability to effectively communicate with people at all levels and from various backgrounds; Strong organizational skills; able to manage priorities and workflow. Strong verbal, written, and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality. Must be professional in appearance and demeanor. Committed to excellence and high standards; Must be team-oriented and promote a positive branch atmosphere at all times.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

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Financial Services Representative

Financial Services Representative - White Bluff, TN

Job Title: Financial Service Representative

Reports to: Branch Manager/Teller Coordinator

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. Adheres to all compliance and security procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary.

The incumbent will utilize Bank Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. Under general supervision, but in compliance with established policies and procedures, serves customers by providing product and service information. Resolves customer service problems and recommends products or services to potential customers. Must have extensive knowledge of all Bank products. Assist loan officers by the processing of applications, clerical work, customer service, and other related duties with general supervision. Follows the loan policy and procedure manual and the ComplianceOne system manual for systematically completing the loan application tasks. Assists in the timely submission of loans to underwriting department and/or central loan processing department. All tasks should be performed in a timely manner and will include but not be limited to the following:

  • Assist customers in a professional and service-oriented manner

  • Opens new accounts, explaining options such as single and joint ownership, revocable trust accounts, various savings, certificates of deposits and checking account programs available; gathering needed information from the customer, transferring funds from existing accounts. Prepares all paperwork and assists the customer in the signing of documents necessary to process new accounts. Receives initial deposit and ensures that all new accounts are properly processed.

  • Actively cross-sells the bank’s services in a professional manner.

  • Completes all arrangements and documents for such services as fund transfers.

  • Answers questions and solves problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers and reporting results to inquiring party.

  • Opens IRA/SEP retirement accounts, including acquainting the customer with various legal requirements, gathering necessary information, and preparing the documents.

  • Processes all retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.

  • Will have extensive contact with customers and the public, conducting relationships in a manner that will enhance the overall marketing effort of the Bank.

  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management.

  • Must be able to deal effectively and tactfully with all types of customers.

  • Assist customers in a professional and service-oriented manner.

  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer with completion of proper documents.

  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.

  • Complete correct bank documents in order to process each transaction accurately and efficiently.

  • Operate teller terminal using proper function keys.

  • Assist with duties associated with Remote Branch Capture.

  • Process transactions according to Bank Policy as outlined in Teller Standards Policy.

  • Balance teller station at close of business day: complete proper cash tickets, count currency and coin.

  • Counts, proves and packages currency and coin; secures teller drawer at end of day.

  • Report outages in accordance with Teller Performance Standards.

  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM.

  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security.

  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions.

  • Performs a range of related duties and may assist other tellers or branch personnel.

  • Completes all BAI training courses in a timely manner.

  • Reports to work on a daily basis at scheduled time.

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions and short memos, write simple correspondents. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or Equivalent; Current Driver’s License

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; reach with hand and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities required by this job include close vision and distance vision

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually quiet to moderate

OTHER SKILLS AND ABILITIES: 2-4 years of banking experience is required. Individual must possess outstanding customer service skills, excellent cash handling skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

APPLY NOW

 

Floating Financial Services Representative - Montgomery County

Job Title: Floating Financial Service Representative

Reports to: Teller Coordinator; Branch Manager

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. Adheres to all compliance and security procedures. Travels from branch to branch, wherever needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary

The incumbent will utilize Bank Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. Under general supervision, but in compliance with established policies and procedures, serves customers by providing product and service information. Resolves customer service problems and recommends products or services to potential customers. Must have extensive knowledge of all Bank products. All tasks should be performed in a timely manner and will include but not be limited to the following:

  • Will have extensive contact with customers and the public, conducting relationships in a manner that will enhance the overall marketing effort of the Bank.
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management
  • Must be able to deal effectively and tactfully with all types of customers
  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer with completion of proper documents.
  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documents in order to process each transaction accurately and efficiently.
  • Operate teller terminal using proper function keys;
  • Assist with duties associated with Remote Branch Capture
  • Process transactions according to Bank Policy as outlined in Teller Standards Policy.
  • Balance teller station at close of business day: complete proper cash tickets, count currency and coin counts, proves and packages currency and coin; secures teller drawer at end of day
  • Report outages in accordance with Teller Performance Standards
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions
  • Assist customers in a professional and service-oriented manner
  • Opens new accounts, explaining options such as single and joint ownership, revocable trust accounts, various savings, certificates of deposits and checking account programs available; gathering needed information from the customer, transferring funds from existing accounts. Prepares all paperwork and assists the customer in the signing of documents necessary to process new accounts. Receives initial deposit and ensures that all new accounts are properly processed.
  • Actively cross-sells the bank’s services in a professional manner.
  • Completes all arrangements and documents for such services as fund transfers
  • Answers questions and solves problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers and reporting results to inquiring party.
  • Opens IRA/SEP retirement accounts, including acquainting the customer with various legal requirements, gathering necessary information, and preparing the documents.
  • Processes all retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Reports to work on a daily basis at scheduled time

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the way he/she performs his/her job duties.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions and short memos, write simple correspondents. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or Equivalent; Current Driver’s License

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; reach with hand and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

OTHER SKILLS AND ABILITIES: 2-4 years of banking experience is required. Individual must possess outstanding customer service skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented. Will be scheduled to work various branches.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

APPLY NOW

 

Floating Financial Services Representative - Robertson County

Job Title: Floating Financial Service Representative

Reports to: Teller Coordinator; Branch Manager

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. Adheres to all compliance and security procedures. Travels from branch to branch, wherever needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary

The incumbent will utilize Bank Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. Under general supervision, but in compliance with established policies and procedures, serves customers by providing product and service information. Resolves customer service problems and recommends products or services to potential customers. Must have extensive knowledge of all Bank products. All tasks should be performed in a timely manner and will include but not be limited to the following:

  • Will have extensive contact with customers and the public, conducting relationships in a manner that will enhance the overall marketing effort of the Bank.
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management
  • Must be able to deal effectively and tactfully with all types of customers
  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer with completion of proper documents.
  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documents in order to process each transaction accurately and efficiently.
  • Operate teller terminal using proper function keys;
  • Assist with duties associated with Remote Branch Capture
  • Process transactions according to Bank Policy as outlined in Teller Standards Policy.
  • Balance teller station at close of business day: complete proper cash tickets, count currency and coin counts, proves and packages currency and coin; secures teller drawer at end of day
  • Report outages in accordance with Teller Performance Standards
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions
  • Assist customers in a professional and service-oriented manner
  • Opens new accounts, explaining options such as single and joint ownership, revocable trust accounts, various savings, certificates of deposits and checking account programs available; gathering needed information from the customer, transferring funds from existing accounts. Prepares all paperwork and assists the customer in the signing of documents necessary to process new accounts. Receives initial deposit and ensures that all new accounts are properly processed.
  • Actively cross-sells the bank’s services in a professional manner.
  • Completes all arrangements and documents for such services as fund transfers
  • Answers questions and solves problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers and reporting results to inquiring party.
  • Opens IRA/SEP retirement accounts, including acquainting the customer with various legal requirements, gathering necessary information, and preparing the documents.
  • Processes all retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Reports to work on a daily basis at scheduled time

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the way he/she performs his/her job duties.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions and short memos, write simple correspondents. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or Equivalent; Current Driver’s License

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; reach with hand and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

OTHER SKILLS AND ABILITIES: 2-4 years of banking experience is required. Individual must possess outstanding customer service skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented. Will be scheduled to work various branches.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

APPLY NOW

 

Floating Financial Services Representative - Wilson County

Job Title: Floating Financial Service Representative

Reports to: Teller Coordinator; Branch Manager

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. Adheres to all compliance and security procedures. Travels from branch to branch, wherever needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary

The incumbent will utilize Bank Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. Under general supervision, but in compliance with established policies and procedures, serves customers by providing product and service information. Resolves customer service problems and recommends products or services to potential customers. Must have extensive knowledge of all Bank products. All tasks should be performed in a timely manner and will include but not be limited to the following:

  • Will have extensive contact with customers and the public, conducting relationships in a manner that will enhance the overall marketing effort of the Bank.
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management
  • Must be able to deal effectively and tactfully with all types of customers
  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer with completion of proper documents.
  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documents in order to process each transaction accurately and efficiently.
  • Operate teller terminal using proper function keys;
  • Assist with duties associated with Remote Branch Capture
  • Process transactions according to Bank Policy as outlined in Teller Standards Policy.
  • Balance teller station at close of business day: complete proper cash tickets, count currency and coin counts, proves and packages currency and coin; secures teller drawer at end of day
  • Report outages in accordance with Teller Performance Standards
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions
  • Assist customers in a professional and service-oriented manner
  • Opens new accounts, explaining options such as single and joint ownership, revocable trust accounts, various savings, certificates of deposits and checking account programs available; gathering needed information from the customer, transferring funds from existing accounts. Prepares all paperwork and assists the customer in the signing of documents necessary to process new accounts. Receives initial deposit and ensures that all new accounts are properly processed.
  • Actively cross-sells the bank’s services in a professional manner.
  • Completes all arrangements and documents for such services as fund transfers
  • Answers questions and solves problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers and reporting results to inquiring party.
  • Opens IRA/SEP retirement accounts, including acquainting the customer with various legal requirements, gathering necessary information, and preparing the documents.
  • Processes all retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Reports to work on a daily basis at scheduled time

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the way he/she performs his/her job duties.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions and short memos, write simple correspondents. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or Equivalent; Current Driver’s License

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; reach with hand and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

OTHER SKILLS AND ABILITIES: 2-4 years of banking experience is required. Individual must possess outstanding customer service skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented. Will be scheduled to work various branches.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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Marketing

Director of Marketing - Clarksville, TN

Job Title: Director of Marketing

Reports to: President/CEO

FLSA Status: Exempt

JOB SUMMARY: Responsible for the F&M Bank brand experience in traditional and digital advertising and marketing channels including branch merchandising and public relations functions. Plan, organize and direct marketing promotions and activities to drive awareness and increase usage of F&M Bank products and services. Ensure consistency of message and relevance to our target audience. Incumbent will partner in marketing strategy team coordination – which includes but is not limited to working closely with: all internal business unit managers, sales teams and third party vendors.

This person will be responsible for the creating and success of the marketing activities of the organization by being a thought leader and providing influence over internal and external stakeholders to guide the bank in our traditional brick and mortar-based culture, as well as in our electronic, anytime, anywhere culture. Additionally, this person will align marketing with the bank’s overall strategies, helping to implement any missing services, market them, and monitor the ongoing success of the cohesive strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

  • Directs and implements the bank’s advertising and promotional activities.
  • Analyzes target market information to identify and recommend effective marketing approaches.
  • Helps to build the bank’s brand awareness, communicate the value propositions, and differentiate the bank in competitive markets.
  • Identifies new market segments that will benefit from bank products.
  • Works with management to assist in the development of new products and enhance existing products in order to properly serve F&M Bank customers.
  • Prepares effective advertising campaigns based on market research.
  • Maintains knowledge of emerging bank products, services, trends, and developments in the industry.
  • Collaborates with senior executives to develop growth plans for the bank.
  • Forecasts, drafts, implements, and oversees the department’s operating budget.
  • Sets performance standards.
  • Activate new work procedures and systems to accomplish planning and bank development objectives more effectively.
  • Maintain extensive contact with customers, the public, and the community. Conduct relationships in a manner that will enhance the overall marketing effort of the bank.
  • Participates in professional, business and community activities, organizations, and events in an effort to remain visible in the in the community and to maintain an awareness of community needs.
  • Maintain knowledge and comply with all regulations appropriate for the position (i.e., Bank Secrecy Act, OFAC, GLBA, etc.) and attend all training as it relates to job-related regulations. Adhere to F&M Bank security procedures and safeguard customer information. Work with compliance officer and other appropriate parties to develop processes and procedures to ensure compliance.
  • Execute the bank’s mission statement, strategic plan, operational plans, and department activities.
  • Measure, monitor and control budgets and expenditures in the areas of advertising campaigns, direct mail pieces and brochures.
  • Prepare press releases and ensure timely placement.
  • Coordinate special events such as branch openings, special product promotions, anniversary events and lobby displays.

 

SUPERVISORY RESPONSIBILITIES: This position carries direct supervisory responsibilities and serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties. Oversees the daily workflow of the department; works with Human Resources in handling discipline of employees in accordance with company policy.

QUALIFICATIONS: To perform this job successfully, this individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A minimum of five years’ experience in financial institution marketing and long-range planning required. Job responsibilities will be located in Clarksville, Tennessee.

LANGUAGE SKILLS: Excellent language skills; Ability to read and comprehend detailed instructions, correspondence, and memos. Ability to write comprehensive correspondence.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: • Bachelor’s degree in business administration, marketing, or related field required; master’s degree preferred.

OTHER SKILLS AND ABILITIES: 

  • Ability to understand sensitive data and to maintain confidentiality. Must be team oriented.
  • Excellent verbal and written communication skills.
  • Ability to convey the quality of the bank’s services through many different forms to existing and potential customers.
  • Thorough understanding of market developments within the industry.
  • Thorough understanding of marketing strategies and practices.
  • Excellent interpersonal and customer service skills.
  • Aim to educate customers about various bank products and services.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills and works well with others.
  • Proficient with Microsoft Office Suite or related software.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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Teller Coordinator

Teller Coordinator - Hendersonville, TN

Job Title: TELLER COORDINATOR

Reports to: Branch Manager; Branch Training & Development Manager

Location: Hendersonville

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of paying and receiving functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. In addition to normal teller duties, this person supervises and assists other tellers within the branch in the efficient handling of customer needs, reviews and checks the work of other tellers, assists in the timely resolution of teller issues, and ensures that the branch front line staff adheres to all compliance and security procedures

ESSENTIAL JOB DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary.

The incumbent will utilize Corporate Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. In addition to completing complex Teller transactions, performs functions such as scheduling teller line staff. May provide input into performance reviews and may participate in the selection/hiring process of Tellers.

  • Supervise branch tellers in performance of their duties – to include, coaching, mentoring, training and identifying disciplinary needs.

  • Manages a fund of cash on hand to facilitate normal financial transactions with individual and business accounts. Maintains the vault within prescribed policy limitations.

  • Process personal and commercial customer deposit and withdrawal transactions accurately and efficiently in accordance with Bank Policy as outlined in the Teller Performance Standards Policy

  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions

  • Maintain Bank’s money supply in vault – handles all transactions in and out of vault.

  • Responsible for balancing all cash shipments to and from the Fed.

  • Oversee the operation of the branch ATM.

  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security.

  • Prepare reports and internal correspondence as needed.

  • Ensure all branch logs are complete and accurate at all times.

  • Monthly and Quarterly Branch Certifications

  • Duties associated with Remote Branch Capture

  • Complete knowledge and understanding of proper operation of teller terminal.

  • Knowledge and understanding of Bank and Federal regulations.

  • Able to assist customers with inquiries in person or by phone.

  • Knowledge of Bank products and services and ability to refer prospective sales to Financial Services Representative or Personal Banker

  • Balance own teller station and complete proper tickets daily

  • Ensure all teller windows are balanced at the close of each business day.

  • Assist branch tellers in daily balancing and resolution of teller issues or customer service-related issues in a timely manner and in accordance with policy and procedure.

  • Report outages in accordance with Teller Performance Standards.

  • Perform any and all other duties as required by the Bank .

  • Be available to approve checks and assist Tellers, Personal Bankers, and Financial Service Representatives in any way possible.

  • Ensure customers in lobby area receive prompt attention.

  • May be responsible for the general maintenance of the branch. Follows established precautionary procedures to assure that maximum security of the branch prevails at all times.

  • Open/close bank following all procedures. 

  • Activate security clearance and alarm system.

  • Reports to work on time daily according to schedule set by Manager.

  • Completes all Bank training in a timely manner.

SUPERVISORY RESPONSIBILITIES: This position carries direct supervisory responsibilities for the front-line branch staff in the performance of their daily duties to include coaching, mentoring, training, assisting with problem resolution, and recommending disciplinary actions when warranted in accordance with Bank policy and/or Teller Performance Standards. The individual serves in the capacity of a leader among his/her peers in the manner in which he/she conducts themselves and performs the duties of the job.

QUALIFICATIONS: Two to four years of bank teller experience or equivalent is required. To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The individual must be able to routinely multi-task and maintain composure and professionalism in stressful situations. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Requires an ability to read and comprehend written and verbal instructions, short correspondence, and memos. The Teller Coordinator II must be able to write clear and concise internal correspondence and speak, read, write and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Requires an ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form is required.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or equivalent and current driver’s license required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually quiet to moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hand(s) to finger, handle, or feel; reach with hand(s) and arms, talk and/or hear. The employee is frequently required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds in coin or currency. Specific vision abilities required by this job include close vision and distance vision.

OTHER SKILLS AND ABILITIES: Minimum 2-4 years’ banking teller experience required.

Individual must possess outstanding customer service skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

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Diversity & Inclusion

At F&M BANK, a diverse, inclusive, and equitable workplace is one where all employees, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, religion or creed, genetic information, pregnancy, veteran status, education, disability, or other protected characteristics as required by local, state, and federal law, feels valued and respected. We are committed to a nondiscriminatory approach to employment-related decisions and provide equal opportunity for employment and advancement in all our departments, programs, and worksites. We respect and value diverse life experiences and cultures and ensure that all voices are valued and heard.

To provide informed leadership for cultural equity, F&M BANK strives to:

  • See diversity, inclusion, and equity as connected to our mission and critical to ensure the well-being of our staff and the communities we serve.
  • Practice and encourage transparent communication in all interactions.
  • Lead with respect and tolerance. We expect all employees to embrace this notion and to express it in workplace interactions and throughout everyday practices.
 
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