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Current Positions

To apply, please email applicants@myfmbank.com with the following information:

  • Attach your resume;
  • Place the position you are applying for in the subject line;
  • Include your name and phone number in the body of the email, and
  • Tell us why you would be a good fit for the job.  

 

Branch Manager  / Consumer Lender

Branch Manager / Consumer Lender - Hopkinsville, KY

Job Title: Branch Manager / Consumer Lender

Reports to: Commercial Sales Manager; Retail Sales Manager

Location: Hopkinsville

FLSA Status: Exempt

SUMMARY: The Branch Manager / Consumer Lender is responsible for the overall management and operation of the branch. This role encompasses leadership in areas of consumer lending, customer service, staff development, and daily branch operations. The ideal candidate will ensure the branch meets organizational, financial, operational, service, and growth plans.

KEY RESPONSIBILITIES: 

Branch Management:

  • Oversee daily branch operations to ensure a high standard of customer service and efficiency.
  • Schedules, may assign work to staff, and review job performance; may make recommendations with regard to hiring and when necessary, work with the Chief Human Resources Officer and Branch Administration to discipline subordinate branch personnel. May conduct regular meetings to keep staff informed and resolve problems.
  • Ensures the branch is open and ready to conduct business each business day. May delegate various operations duties to the assistant branch manager but assumes overall administrative responsibility for the general maintenance and operations of the branch.
  • Ensure compliance with all bank policies and procedures, as well as local, state, and federal laws and regulations.
  • Implement strategies to achieve financial goals and growth targets set by senior management.

Consumer Lending:

  • Originate and evaluate consumer loans such as personal loans, auto loans, and home equity loans.
  • Maintain a thorough understanding of all lending products and services offered by the bank.
  • May be responsible for entering data into the bank’s loan processing system and the processing of applicable loan.
  • Establish and negotiate, where necessary, the terms under which the credit will be extended, including fees, repayment method and collateral requirements all in compliance with the Bank’s lending policies and procedures. Obtains proper loan approval.
  • Provide financial advice to customers regarding their credit options and the terms of service.
  • Manage and monitor the consumer loan portfolio, ensuring the quality of loans and adherence to credit policies while enhancing the overall marketing effort of the bank.
  • Must register with the Nationwide Mortgage Licensing System and Registry (NMLS) in order to comply with the federal Security and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).

Customer Service:

  • Develop and maintain relationships with new and existing customers, fostering a positive banking experience.
  • Resolve complex customer issues and complaints, ensuring customer satisfaction.
  • Promote bank products and services, tailoring solutions to meet customer needs. Cross-sell Bank services.

Community Involvement:

  • Represent the bank in various community events to enhance the bank’s community profile.
  • Develop new business through community engagement and networking activities.

QUALIFICATIONS: 

  • Bachelor’s degree in Business, Finance, or a related field
  • Current driver’s license
  • Strong banking experience, with 3-5 years in a management/lending role.
  • Proven experience in consumer lending, including underwriting and credit analysis.
  • Strong leadership and interpersonal skills, with the ability to motivate and manage a team.
  • Excellent verbal and written communication skills.
  • Proficient in MS Office and banking software.

PHYSICAL DEMANDS: 

  • Ability to sit or stand for prolonged periods.
  • Frequently required to use hand to finger dexterity, handle, and/or feel.
  • Frequently required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, speak and listen, and use close and distance vision. May life and/or move up to 25 pounds.
  • May require occasional travel to other branches or community events.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

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Financial Service Representative

Financial Service Representative - Clarksville, TN

Job Title: Financial Service Representative

Reports to: Branch Manager/Teller Coordinator

Location: Clarksville

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. Adheres to all compliance and security procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary

The incumbent will utilize Bank Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. Under general supervision, but in compliance with established policies and procedures, serves customers by providing product and service information. Resolves customer service problems and recommends products or services to potential customers. Must have extensive knowledge of all Bank products. All tasks should be performed in a timely manner and will include but not be limited to the following:

  • Assist customers in a professional and service-oriented manner
  • Opens new accounts, explaining options such as single and joint ownership, revocable trust accounts, various savings, certificates of deposits and checking account programs available; gathering needed information from the customer, transferring funds from existing accounts. Prepares all paperwork and assists the customer in the signing of documents necessary to process new accounts. Receives initial deposit and ensures that all new accounts are properly processed.
  • Actively cross-sells the bank’s services in a professional manner.
  • Completes all arrangements and documents for such services as fund transfers
  • Answers questions and solves problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers and reporting results to inquiring party.
  • Opens IRA/SEP retirement accounts, including acquainting the customer with various legal requirements, gathering necessary information, and preparing the documents.
  • Processes all retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
  • Will have extensive contact with customers and the public, conducting relationships in a manner that will enhance the overall marketing effort of the Bank.
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management
  • Must be able to deal effectively and tactfully with all types of customers
  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer with completion of proper documents.
  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documents in order to process each transaction accurately and efficiently.
  • Operate teller terminal using proper function keys;
  • Assist with duties associated with Remote Branch Capture
  • Process transactions according to Bank Policy as outlined in Teller Standards Policy.
  • Balance teller station at close of business day: complete proper cash tickets, count currency and coin
  • Counts, proves and packages currency and coin; secures teller drawer at end of day
  • Report outages in accordance with Teller Performance Standards
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Completes all bank training courses in a timely manner
  • Reports to work on a daily basis at scheduled time

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Ability to read and comprehend written and verbal instructions, short correspondence, and memos. Ability to write correspondence. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or equivalent; current Driver’s License

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually quiet to moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; reach with hand and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities required by this job include close vision and distance vision

OTHER SKILLS AND ABILITIES: 2-4 years of banking experience is required. Individual must possess outstanding customer service skills, excellent cash handling skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

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Financial Service Representative - Greenbrier, TN

Job Title: Financial Service Representative

Reports to: Branch Manager/Teller Coordinator

Location: Greenbrier

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. Adheres to all compliance and security procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary

The incumbent will utilize Bank Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. Under general supervision, but in compliance with established policies and procedures, serves customers by providing product and service information. Resolves customer service problems and recommends products or services to potential customers. Must have extensive knowledge of all Bank products. All tasks should be performed in a timely manner and will include but not be limited to the following:

  • Assist customers in a professional and service-oriented manner
  • Opens new accounts, explaining options such as single and joint ownership, revocable trust accounts, various savings, certificates of deposits and checking account programs available; gathering needed information from the customer, transferring funds from existing accounts. Prepares all paperwork and assists the customer in the signing of documents necessary to process new accounts. Receives initial deposit and ensures that all new accounts are properly processed.
  • Actively cross-sells the bank’s services in a professional manner.
  • Completes all arrangements and documents for such services as fund transfers
  • Answers questions and solves problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers and reporting results to inquiring party.
  • Opens IRA/SEP retirement accounts, including acquainting the customer with various legal requirements, gathering necessary information, and preparing the documents.
  • Processes all retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
  • Will have extensive contact with customers and the public, conducting relationships in a manner that will enhance the overall marketing effort of the Bank.
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management
  • Must be able to deal effectively and tactfully with all types of customers
  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer with completion of proper documents.
  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documents in order to process each transaction accurately and efficiently.
  • Operate teller terminal using proper function keys;
  • Assist with duties associated with Remote Branch Capture
  • Process transactions according to Bank Policy as outlined in Teller Standards Policy.
  • Balance teller station at close of business day: complete proper cash tickets, count currency and coin
  • Counts, proves and packages currency and coin; secures teller drawer at end of day
  • Report outages in accordance with Teller Performance Standards
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Completes all bank training courses in a timely manner
  • Reports to work on a daily basis at scheduled time

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Ability to read and comprehend written and verbal instructions, short correspondence, and memos. Ability to write correspondence. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or equivalent; current Driver’s License

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually quiet to moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; reach with hand and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities required by this job include close vision and distance vision

OTHER SKILLS AND ABILITIES: 2-4 years of banking experience is required. Individual must possess outstanding customer service skills, excellent cash handling skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

APPLY NOW

Financial Service Representative - Nashville, TN

Job Title: Financial Service Representative

Reports to: Branch Manager/Teller Coordinator

Location: Nashville

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. Adheres to all compliance and security procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary

The incumbent will utilize Bank Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. Under general supervision, but in compliance with established policies and procedures, serves customers by providing product and service information. Resolves customer service problems and recommends products or services to potential customers. Must have extensive knowledge of all Bank products. All tasks should be performed in a timely manner and will include but not be limited to the following:

  • Assist customers in a professional and service-oriented manner
  • Opens new accounts, explaining options such as single and joint ownership, revocable trust accounts, various savings, certificates of deposits and checking account programs available; gathering needed information from the customer, transferring funds from existing accounts. Prepares all paperwork and assists the customer in the signing of documents necessary to process new accounts. Receives initial deposit and ensures that all new accounts are properly processed.
  • Actively cross-sells the bank’s services in a professional manner.
  • Completes all arrangements and documents for such services as fund transfers
  • Answers questions and solves problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers and reporting results to inquiring party.
  • Opens IRA/SEP retirement accounts, including acquainting the customer with various legal requirements, gathering necessary information, and preparing the documents.
  • Processes all retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
  • Will have extensive contact with customers and the public, conducting relationships in a manner that will enhance the overall marketing effort of the Bank.
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management
  • Must be able to deal effectively and tactfully with all types of customers
  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer with completion of proper documents.
  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documents in order to process each transaction accurately and efficiently.
  • Operate teller terminal using proper function keys;
  • Assist with duties associated with Remote Branch Capture
  • Process transactions according to Bank Policy as outlined in Teller Standards Policy.
  • Balance teller station at close of business day: complete proper cash tickets, count currency and coin
  • Counts, proves and packages currency and coin; secures teller drawer at end of day
  • Report outages in accordance with Teller Performance Standards
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Completes all bank training courses in a timely manner
  • Reports to work on a daily basis at scheduled time

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Ability to read and comprehend written and verbal instructions, short correspondence, and memos. Ability to write correspondence. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or equivalent; current Driver’s License

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually quiet to moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; reach with hand and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities required by this job include close vision and distance vision

OTHER SKILLS AND ABILITIES: 2-4 years of banking experience is required. Individual must possess outstanding customer service skills, excellent cash handling skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

APPLY NOW

Teller Coordinator

Teller Coordinator - Clarksville, TN

Job Title: Teller Coordinator

Reports to: Branch Manager; Branch Training & Development Manager

Location: Clarksville

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of paying and receiving functions for deposit and loan customers. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. In addition to normal teller duties, this person supervises and assists other tellers within the branch in the efficient handling of customer needs, reviews and checks the work of other tellers, assists in the timely resolution of teller issues, and ensures that the branch front line staff adheres to all compliance and security procedures

ESSENTIAL JOB DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary.

The incumbent will utilize Corporate Policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately. In addition to completing complex Teller transactions, performs functions such as scheduling teller line staff. May provide input into performance reviews and may participate in the selection/hiring process of Tellers.

  • Supervise branch tellers in performance of their duties – to include, coaching, mentoring, training and identifying disciplinary needs.

  • Manages a fund of cash on hand to facilitate normal financial transactions with individual and business accounts. Maintains the vault within prescribed policy limitations.

  • Process personal and commercial customer deposit and withdrawal transactions accurately and efficiently in accordance with Bank Policy as outlined in the Teller Performance Standards Policy

  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions

  • Maintain Bank’s money supply in vault – handles all transactions in and out of vault.

  • Responsible for balancing all cash shipments to and from the Fed.

  • Oversee the operation of the branch ATM.

  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security.

  • Prepare reports and internal correspondence as needed.

  • Ensure all branch logs are complete and accurate at all times.

  • Monthly and Quarterly Branch Certifications

  • Duties associated with Remote Branch Capture

  • Complete knowledge and understanding of proper operation of teller terminal.

  • Knowledge and understanding of Bank and Federal regulations.

  • Able to assist customers with inquiries in person or by phone.

  • Knowledge of Bank products and services and ability to refer prospective sales to Financial Services Representative or Personal Banker

  • Balance own teller station and complete proper tickets daily

  • Ensure all teller windows are balanced at the close of each business day.

  • Assist branch tellers in daily balancing and resolution of teller issues or customer service-related issues in a timely manner and in accordance with policy and procedure.

  • Report outages in accordance with Teller Performance Standards.

  • Perform any and all other duties as required by the Bank .

  • Be available to approve checks and assist Tellers, Personal Bankers, and Financial Service Representatives in any way possible.

  • Ensure customers in lobby area receive prompt attention.

  • May be responsible for the general maintenance of the branch. Follows established precautionary procedures to assure that maximum security of the branch prevails at all times.

  • Open/close bank following all procedures. 

  • Activate security clearance and alarm system.

  • Reports to work on time daily according to schedule set by Manager.

  • Completes all Bank training in a timely manner.

SUPERVISORY RESPONSIBILITIES: This position carries direct supervisory responsibilities for the front-line branch staff in the performance of their daily duties to include coaching, mentoring, training, assisting with problem resolution, and recommending disciplinary actions when warranted in accordance with Bank policy and/or Teller Performance Standards. The individual serves in the capacity of a leader among his/her peers in the manner in which he/she conducts themselves and performs the duties of the job.

QUALIFICATIONS: Two to four years of bank teller experience or equivalent is required. To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The individual must be able to routinely multi-task and maintain composure and professionalism in stressful situations. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Requires an ability to read and comprehend written and verbal instructions, short correspondence, and memos. The Teller Coordinator II must be able to write clear and concise internal correspondence and speak, read, write and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Requires an ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form is required.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or equivalent and current driver’s license required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually quiet to moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hand(s) to finger, handle, or feel; reach with hand(s) and arms, talk and/or hear. The employee is frequently required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds in coin or currency. Specific vision abilities required by this job include close vision and distance vision.

OTHER SKILLS AND ABILITIES: Minimum 2-4 years’ banking teller experience required.

Individual must possess outstanding customer service skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EEO/AA/M/F/Vets/Disability

APPLY NOW

Teller

Teller - Dover, TN

Job Title: Teller

Reports to: Teller Coordinator; Branch Manager

Location: Dover

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of paying and receiving functions for deposit and loan customers; strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs.

ESSENTIAL JOB DUTIES: 

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to a reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations or positions as deemed necessary.

The incumbent, supervised by the Teller Coordinator/Branch Manager will utilize Corporate Policy and Procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately.

  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer(s) with completion of proper documents.
  • Complete knowledge and understanding of all Federal regulations, Bank products, policies and procedures; Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documentation in order to process each transaction accurately and efficiently.
  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices
  • Complete knowledge and understanding of proper operation of teller terminal
  • Duties associated with Remote Branch Capture – scanning of teller work to IP Department in a timely manner
  • Process transactions according to Bank Policy as outlined in F&M Bank’s Teller Performance Standards, Night Deposit Services Policy and Check Cashing Service Policy
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, wire transfers, telephone transfers, stop payments, cash advances and all payment functions.
  • Referral of prospective sales (accounts) to Financial Service Representatives or Personal Bankers.
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with balancing cash shipments to and from the Fed
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Proficient in counting currency and coin.
  • Accurately balance teller station at close of business day; complete proper tickets, count currency and coin; report outage to Management in accordance with the Teller Performance Standards
  • Process payments on installments loans, mortgage loans, commercial loans, charge customer accounts
  • Counts, proves and packages currency and coin
  • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
  • Identify counterfeit currency
  • Responsible for following bank opening and closing procedures
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Ability to deal effectively and tactfully with all types of customers
  • Aptitude for figures
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management
  • Requires regular attendance and punctuality
  • Complete all Bank training in a timely manner

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties. In the absence of the Teller Coordinator, this position carries direct supervisory responsibilities over the front line tellers.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous cash handling/customer service experience required.

LANGUAGE SKILLS: Ability to read and comprehend written and verbal instructions, correspondence, and memos. Ability to compose correspondence. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver’s License; High School Diploma or equivalent.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and use hand to finger dexterity, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, speak, listen, and use close and distance vision. The employee may lift and/or move up to 50 pounds in coin/currency.

OTHER SKILLS AND ABILITIES: 1 year of teller experience or 2-4 years of cash handling experience is required. Individual must possess outstanding customer service skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to be a comprehensive list of all responsibilities, skills or duties.

EEO/AA/M/F/Vets/Disability

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Teller - Hendersonville, TN

Job Title: Teller

Reports to: Teller Coordinator; Branch Manager

Location: Hendersonville

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of paying and receiving functions for deposit and loan customers; strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs.

ESSENTIAL JOB DUTIES: 

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to a reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations or positions as deemed necessary.

The incumbent, supervised by the Teller Coordinator/Branch Manager will utilize Corporate Policy and Procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately.

  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer(s) with completion of proper documents.
  • Complete knowledge and understanding of all Federal regulations, Bank products, policies and procedures; Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documentation in order to process each transaction accurately and efficiently.
  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices
  • Complete knowledge and understanding of proper operation of teller terminal
  • Duties associated with Remote Branch Capture – scanning of teller work to IP Department in a timely manner
  • Process transactions according to Bank Policy as outlined in F&M Bank’s Teller Performance Standards, Night Deposit Services Policy and Check Cashing Service Policy
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, wire transfers, telephone transfers, stop payments, cash advances and all payment functions.
  • Referral of prospective sales (accounts) to Financial Service Representatives or Personal Bankers.
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with balancing cash shipments to and from the Fed
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Proficient in counting currency and coin.
  • Accurately balance teller station at close of business day; complete proper tickets, count currency and coin; report outage to Management in accordance with the Teller Performance Standards
  • Process payments on installments loans, mortgage loans, commercial loans, charge customer accounts
  • Counts, proves and packages currency and coin
  • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
  • Identify counterfeit currency
  • Responsible for following bank opening and closing procedures
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Ability to deal effectively and tactfully with all types of customers
  • Aptitude for figures
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management
  • Requires regular attendance and punctuality
  • Complete all Bank training in a timely manner

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties. In the absence of the Teller Coordinator, this position carries direct supervisory responsibilities over the front line tellers.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous cash handling/customer service experience required.

LANGUAGE SKILLS: Ability to read and comprehend written and verbal instructions, correspondence, and memos. Ability to compose correspondence. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver’s License; High School Diploma or equivalent.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and use hand to finger dexterity, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, speak, listen, and use close and distance vision. The employee may lift and/or move up to 50 pounds in coin/currency.

OTHER SKILLS AND ABILITIES: 1 year of teller experience or 2-4 years of cash handling experience is required. Individual must possess outstanding customer service skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures. Employee must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to be a comprehensive list of all responsibilities, skills or duties.

EEO/AA/M/F/Vets/Disability

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Senior Teller

Senior Teller - Clarksville, TN

Job Title: Senior Teller

Reports to: Teller Coordinator; Branch Manager

Location: Clarksville

FLSA Status: Non-Exempt

SUMMARY: Performs a variety of paying and receiving functions for deposit and loan customers in accordance with bank policies and procedures. Strives to retain present customers and develop new business by extending professional and efficient service. Suggests additional services and products to meet customer’s needs. In addition to normal teller duties, this person, in the absence of the Teller Coordinator, supervises and assists other tellers within the branch in the efficient handling of customer needs, reviews and checks the work of other tellers, assists in the timely resolution of teller issues, and ensures that the branch front line staff adheres to all compliance and security procedures

ESSENTIAL JOB DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. Management reserves the right to transfer, temporarily or permanently, employee at any time to other locations as deemed necessary.

The incumbent, supervised by the Teller Coordinator/Branch Manager will utilize Corporate Policy and Procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately.

  • Assist customers in a professional and service-oriented manner.
  • Answer in-person and telephone customer inquiries on account balances, bank products and services; assist customer(s) with completion of proper documents.
  • Process financial transactions for personal and commercial customers in an accurate and efficient manner.
  • Complete correct bank documentation in order to process each transaction accurately and efficiently.
  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
  • Complete knowledge and understanding of proper operation of teller terminal.
  • Supervise and maintain daily operational standards, including, but not limited to, cash drawer security, daily balance of cash drawer, Remote Branch Capture procedures, scanning of teller work to IP Department in a timely manner, counterfeit currency identification, count and roll coins, balance ATM
  • Process transactions according to Bank Policy as outlined in F&M Bank’s Teller Performance Standards, Night Deposit Services Policy and Check Cashing Service Policy
  • Demonstrate advanced knowledge of available products and services, educating customers, as appropriate, on emerging bank technology and digital solutions such as mobile, online, ATM and other offerings.
  • Recognize customer needs and refer customers to appropriate bank representative(s) for cross-sell or service opportunities.
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with balancing cash shipments to and from the Fed
  • Under the direction of the Teller Coordinator/Branch Manager, may assist with the operation of the branch ATM
  • Under the direction of the Teller Coordinator/Branch Manager, may assist other branch tellers in daily balancing and resolution of teller issues or customer service-related issues in a timely manner and in accordance with policy and procedure.
  • Proficient in counting currency and coin; accurately balance teller station at close of business day: complete proper tickets, count currency and coin; report outage to Management in accordance with the Teller Performance Standards
  • Process payments on installments loans, mortgage loans, commercial loans, charge customer accounts
  • Counts, proves and packages currency and coin
  • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
  • Practice and foster safe and sound bank procedures among Teller staff, including adherence to applicable laws and regulations, internal controls, operational procedures and risk management policies; adhere to security protocols for robbery, fraud, opening/closing process, cash controls, teller procedures, etc.
  • Performs a range of related duties and may assist other tellers or branch personnel.
  • Ability to deal effectively and tactfully with all types of customers.
  • Must be able to recognize situations, which because of risks or hazards involved, are beyond his/her limit and should be referred to management.
  • Provides guidance and assistance to teller staff as requested by the Teller Coordinator such as transaction approvals, and the resolution of customer service issues.
  • Protect the Bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines, including, but not limited to, currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc.
  • Work with Teller Coordinator to lead the branch in providing consistent, distinctive service to all customers when delivering the F&M Bank experience.
  • Requires regular attendance and punctuality
  • Complete all Bank training in a timely manner

In Teller Coordinator’s absence, will assume duties associated with Teller Coordinator position:

  • Supervise branch tellers in performance of their duties – to include, coaching, mentoring, training and identifying disciplinary needs
  • Process personal and commercial customer deposit and withdrawal transactions accurately and efficiently in accordance with Bank Policy as outlined in the Teller Performance Standards Policy, Night Deposit Services Policy and Check Cashing Service Policy
  • Perform all other teller functions – to include cashier’s checks, money orders, gift cards, travel cards, wire transfers, telephone transfers, stop payments, advances and all payment functions
  • Maintain Bank’s money supply in vault – handles all transactions in and out of vault
  • Responsible for balancing all cash shipments to and from the Fed
  • Oversee the operation of the branch ATM
  • Ensure Night Deposits are processed in accordance with policy, procedure and proper security
  • Prepare reports and internal correspondence as needed
  • Ensure all branch logs are complete and accurate at all times
  • Monthly and Quarterly Branch Certifications
  • Duties associated with Remote Branch Capture
  • Complete knowledge and understanding of proper operation of teller terminal
  • Knowledge and understanding of Bank and Federal regulations
  • Able to assist customers with inquiries in person or by phone
  • Knowledge of Bank products and services and ability to refer prospective sales to customer service representative
  • Balance own teller station and complete proper tickets daily
  • Assist branch tellers in daily balancing and resolution of teller issues or customer service-related issues in a timely manner and in accordance with policy and procedure
  • Report outages in accordance with Teller Performance Standards
  • Perform any and all other duties as required by the Bank

SUPERVISORY RESPONSIBILITIES: Although this position carries no direct supervisory responsibilities, this individual serves in the capacity of a leader among his/her peers in the manner in which he/she performs his/her job duties. In the absence of the Teller Coordinator, this position carries direct supervisory responsibilities over the front-line tellers.

QUALIFICATIONS: Two to four years of previous teller experience within the financial institution industry. To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous cash handling/customer service experience required.

LANGUAGE SKILLS: Ability to read and comprehend written and verbal instructions, correspondence, and memos. Ability to compose correspondence. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS: High School Diploma or equivalent and current driver’s license required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may occasionally be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to sit and use hand to finger dexterity, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, speak, listen, and use close and distance vision. The employee may lift and/or move up to 50 pounds in coin/currency.

OTHER SKILLS AND ABILITIES: Individual must possess outstanding customer service skills, acute attention to detail, and an ability to learn and follow F&M Bank’s operational and security procedures; must have excellent money-handling skills. Individual must have the ability to operate common office machines, general computer capabilities, demonstrate good computer/10 key skills, and be able to learn specific software applications. Individual must be able to effectively communicate with people at all levels and from various backgrounds. Strong organizational skills and ability to manage priorities and workflow are necessary. Individual must have strong verbal, written and interpersonal skills. Ability to understand sensitive data and to maintain confidentiality is required. The individual must be professional in appearance and demeanor at all times; be committed to excellence, high standards and team oriented.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to be a comprehensive list of all responsibilities, skills or duties.

EEO/AA/M/F/Vets/Disability

APPLY NOW

  


Diversity & Inclusion

At F&M BANK, a diverse, inclusive, and equitable workplace is one where all employees, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, religion or creed, genetic information, pregnancy, veteran status, education, disability, or other protected characteristics as required by local, state, and federal law, feels valued and respected. We are committed to a nondiscriminatory approach to employment-related decisions and provide equal opportunity for employment and advancement in all our departments, programs, and worksites. We respect and value diverse life experiences and cultures and ensure that all voices are valued and heard.

To provide informed leadership for cultural equity, F&M BANK strives to:

  • See diversity, inclusion, and equity as connected to our mission and critical to ensure the well-being of our staff and the communities we serve.
  • Practice and encourage transparent communication in all interactions.
  • Lead with respect and tolerance. We expect all employees to embrace this notion and to express it in workplace interactions and throughout everyday practices.
 
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